Cognia leverages Amazon Web Services (AWS) while providing merchants the opportunity to remove card payments from their call centers and any other location handling card-not-present transactions. To earn QSA-validated Level 1 PCI DSS compliance certification for a call center, merchants need to comply with more than 900 requirements that impact card data security. Cognia’s telephony and payment service platform reduces that burden to 10 requirements. Cognia deploys hardware at the merchant’s telecom carrier. When a cardholder calls a center and uses their phone’s keypad to generate a ...