Over the last 14 years, Juspay has grown its customer base from a handful of multinational enterprise merchants and bank acquirers in its home country of India to include more than 500 businesses worldwide.

Working for the Unified Payments Interface (UPI), the National Payment Corporation of India’s 24/7 digital payment system, Juspay created the first SDK for two-factor authentication.

In 2021, Juspay added customers in Brazil. It opened an office in Dublin, Ireland, in 2024. Last year, Juspay built a hub in Singapore to serve the Asia-Pacific region and launched Hyperswitch, an open-source, modular payment platform to serve customers in Europe, the UK and the US.

The company processed more than $1 trillion in payments last year for customers that include airlines, online travel agencies, banks, retailers, food delivery firms, insurance companies and online gaming operators.

Juspay does not hold commercial referral relationships with any acquirers and remains agnostic to a merchant customer’s existing partners. Its full-service payment technology stack includes an open-source payment orchestration layer that is attractive to multinational corporations.

The orchestration layer’s routing engine is transparent, which lets customers know how and why their transactions moved across multiple acquirers. One feature lets merchants see exactly what card network fees and other fees have been paid down to the transaction level.

Merchants don’t have to sign up for the entire suite of payment and payment-related features available in the orchestration layer. They can choose from among routing, alternative payment methods, a network agnostic tokenization service and token vault, a three-way reconciliation module and more.

Among the 1,500 personnel at Juspay are more than 1,100 engineers who help build custom products for merchants. Any custom product built using Juspay’s natively developed technology is owned by the merchant. Engineers use AI to create software code, which frees them to focus their work with customers on design and innovation.

HSBC, which has returned to direct merchant acquiring in Hong Kong and Singapore, fully leverages Juspay’s full stack of front-end and back-end merchant acquiring capabilities. The bank plans to expand internationally with digital-first and global merchants using Juspay as its technology provider.

The Juspay end-to-end gateway and realtime payment infrastructure technology is available to banks on a white-label basis. Any Juspay technology can be deployed at a customer’s data center, on a SaaS basis on Juspay’s cloud or on the customer’s cloud or on a Juspay-hosted SaaS basis.

Juspay, which processes more than 300 million transactions a day, has been profitable for the last two years. It received $50 million in January 2026 in a Series D funding round. The company is still headed by its founders.