Microsoft, like other major online retailers, has been a target for criminals’ intent on committing fraud since the beginning of ecommerce. About 10 years ago, when criminals started to deploy more sophisticated tactics, Microsoft began developing technology in-house to fight losses it incurred when selling digital and physical products. Two years ago, Microsoft decided to market its fraud-fighting technology to financial institutions and merchant acquirers under the name Dynamics 365 Fraud Protection Solution. The machine-learning-based technology focuses on customer-facing interactio...