Mentioned Companies:

Dispute Resolution from ServiceNow and Visa

ServiceNow’s platform and digital workflows are used by more than 8,100 clients worldwide to streamline operations that involve multiple steps, multiple systems and multiple touchpoints. The company has signed a five-year contract with Visa to help card issuers streamline disputed card payments. Visa already provides card-issuing clients with a value-added dispute resolution service called Visa Resolve Online (VROL). Call center operators use it to gain information about a payment transaction such as the specific location of a merchant and whether a signature was captured at the point of ...

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February 2024
Headlines in this Issue
Charts in this Issue

Global Network Card Brands in the United States 2023

US General Purpose Credit and Debit Cards with Change vs. 2022

Credit Card Outstandings on US Global Network Cards

Market Shares of Purchase Volume on US General Purpose Cards

General Purpose Credit Cards in the US with Change vs. 2022

US Mastercard and Visa Credit and Debit Cards—Purchase Volume 2003-2023

US Mastercard and Visa Debit and Prepaid Cards

US Mastercard and Visa Credit Debit and Prepaid Cards

History of Mastercard and Visa in the US Purchase Transactions—2016 through 2023

Investments & Acquisitions—January 2024