Mentioned Companies:

Ubiquity Contact Center BPO

Ubiquity is unusual among customer experience (CX) providers in that its business process outsourcing (BPO) is almost entirely with regulated industries. The company provides outsourced contact center services to fintechs, healthcare providers, insurers and utility companies. Customers include BM Technologies, Current and Q2.


The company employees more than 10,000 people and handles 173 million customer inquiries and back-office investigations annually for its clients. Ubiquity can provide both technology-based services and live operators. Those CX reso...

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July 2023
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