Mentioned Companies:

Conversational AI from Visa

Two of the ten largest U.S. Visa/Mastercard credit card issuers as well as OCBC in Singapore and Isbank in Turkey use conversational artificial intelligence (AI) technology from Clinc, a University of Michigan spinoff, to respond to account questions from their cardholders. The technology integration to a card issuer’s API adds virtual assistant capabilities that can support balance inquiries, rewards, transaction histories, dispute management, analytics, and other value-added services, most often via a mobile app. Voice digital assistance is a button in the app. However, the Clinc bot...

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March 2020
Headlines in this Issue
Charts in this Issue

Latin America Purchase Transactions and Market Shares in 2019

Latin America Market Shares of Purchase Volume by Brand 2019

Market Shares of Purchase Transactions in Latin America 2000–2019

Latin America General Purpose Cards 2019

Second 50 Largest Mastercard & Visa Credit Card Issuers in the U.S.—Ranked by Outstandings 2019