Eckoh is a Tier 1 certified provider of PCI DSS compliant technology that removes payment card numbers from the view or hearing of call center agents and sends them immediately offsite so they are never recorded or stored by a merchant’s call recording system. The company’s patented CallGuard product can use either tokenization or masking technology to accomplish the security step, which is desirable even to PCI compliant merchants because it helps protect against employee fraud as well as hackers. When callers use their keypad to enter card numbers, CallGuard intercepts the individual dia...
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