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VoicePay for Contact Centers via WhatsApp

Voice-only communications are more vulnerable to fraud attacks now that computer technology can create synthetic versions of a real person’s voice that are convincing to the human ear.  ValidSoft’s biometric voice engine and anti-spoofing detection capabilities use algorithms that can detect synthetic voices, even highly accurate ones called deep fakes, and audio recordings. It can score transactions for biometric accuracy, synthetic detection and replay detection.  When a person registers to use ...

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February 2023
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