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USAA Adds Face and Voice Biometrics

USAA, which provides payment card, insurance, brokerage, investment, and other financial services to 10.7 million active and retired military personnel and their family members in the U.S., has updated its mobile application for iOS and Android devices to include facial and voice recognition. More than 4 million customers use USAA’s mobile app to manage one or more of their accounts. Prior to introduction of facial and voice recognition, two-factor authentication required by the Federal Financial Institutions Examination Council was handled by a consumer’s PIN combined with confirmation...

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January 2015
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